Collaboration Communications Systems Engineer Associate - MS-721

As a candidate for this exam, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting:

  • Microsoft Teams Phone
  • Meetings
  • Personal and shared space devices, including Teams Rooms and Microsoft Surface Hub

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing and monitoring Teams Phone, meetings, and certified devices by using:

  • Microsoft Teams admin center
  • PowerShell
  • Microsoft Teams Rooms Pro Management portal
  • Microsoft Call Quality Dashboard

You deploy and configure Teams Phone with Public Switched Telephone Network (PSTN) connectivity through:

  • Teams Calling Plans
  • Operator Connect
  • Teams Phone Mobile
  • Direct Routing

You work with:

  • Teams administrators
  • Microsoft identity and access administrators
  • Microsoft 365 administrators
  • Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

As a candidate for this exam, you’re responsible for planning, deploying, configuring, maintaining, and troubleshooting:

  • Microsoft Teams Phone
  • Meetings
  • Personal and shared space devices, including Teams Rooms and Microsoft Surface Hub

As a collaboration communications systems engineer, you have a fundamental understanding of networking, telecommunications, audio/visual and meeting room technologies, and identity and access management. You’re proficient in managing and monitoring Teams Phone, meetings, and certified devices by using:

  • Microsoft Teams admin center
  • PowerShell
  • Microsoft Teams Rooms Pro Management portal
  • Microsoft Call Quality Dashboard

You deploy and configure Teams Phone with Public Switched Telephone Network (PSTN) connectivity through:

  • Teams Calling Plans
  • Operator Connect
  • Teams Phone Mobile
  • Direct Routing

You work with:

  • Teams administrators
  • Microsoft identity and access administrators
  • Microsoft 365 administrators
  • Owners of other workloads, including facilities managers, network engineers, security engineers, device manufacturers, telephony providers, and Microsoft Certified solution providers

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